Your contact information (belonging to you, the subscriber) is collected by a Synergy user on an opt-in basis and can be collected in different ways:

• Synergy users can collect your first name, last name, phone number, email address and other custom data when you willingly subscribe to the Synergy user's Online Sign-up Page ("OSP"). A verification message will be sent to the email address and/or mobile phone number that you have provided. You must verify each piece of contact information to begin receiving messages via the listed communication channels. If you do not verify the contact information you have provided on the OSP, you will not receive messages from that channel.
• Synergy user can also collect your mobile number when you text the Synergy user's mobile keyword to Synergy's short code. Certain SMS text features enable the collection of name, email address, or other customized information by asking you to reply via SMS texts with specific information.
  NOTE: Message and data rates may apply.
• Synergy user may have previously collected your contact information on an opt-in basis outside of the Synergy system. The user states that your contact information was collected with your permission and you have prior express written consent to receive messages from the user.

All subscribers have the ability to unsubscribe or change their personal subscription settings at any time.

To unsubscribe for:

• Email: Click the ‘Unsubscribe’ link located at the bottom of each email.
• Mobile Text from Short Code: Text STOP to the number that you do not wish to receive messages from.
  If you wish to re-optin, simply text the keyword again to the short code. Message and data rates may apply.
• Mobile Text from Toll Free Numbers: Text STOP to the number that you do not wish to receive messages from.
  If you wish to re-optin, text “UNSTOP” first, followed by the keyword to the toll free number.
• Voice Broadcasts: Follow the voice instruction/prompt when you receive a broadcast call, asking you to press 7 to unsubscribe from voice broadcast messages. You may also call 1-800-764-3090 to unsubscribe from prerecorded calls.

You may also call the Synergy Unsubscribe Hotline at 1-866-866-0009 to unsubscribe at any time.

If you believe that your contact information was collected by a Synergy user without your consent and would like to report spam, please click here or call 1-866-866-0009. When reporting the offending organization, please include the contact address or number that sent you the spam, the username of the sender, and the message or first few sentences of the message that you consider spam. Synergy has a no tolerance spam policy.

NOTE: The Synergy service is not intended for children under 13, and Synergy does not knowingly collect information from children under the age of 13. Some Synergy users may classify and rate their message content for recipients who are 13 years of age or older. Please observe content rating for intended audience before you sign up for any distribution list or mobile keyword.

Synergy may use or disclose information about you, including your personal information, under the following circumstances:

• To provide you with products and services you request.
• To anticipate and resolve problems and conflicts with our products and services.
• For verification and authentication purposes in regards to requests or changes of any personal information or data related.
• For other purposes communicated to you at the time you provide or authorize the use of your information.
• To enforce our Terms of Use and Privacy Policy or other legal agreements.
• To outsource any of the tasks referenced in this Terms of Use and Privacy Policy, such as customer service.
• In response to a subpoena, court order, or other legal process.
• To establish or exercise our legal rights or defend against legal claims.
• To share with a company controlled by, or under common control with Synergy for any purpose permitted by our Terms of Use and Privacy Policy.
• When Synergy believes such use or disclosure is (a) necessary in order to investigate, prevent, or take action regarding suspected illegal activities, fraud, or situations involving potential threats to the physical safety of any person, or (b) required by law.
• In the event of a merger, acquisition, consolidation, divestiture, or bankruptcy of Synergy.